Privacy Policy for Namma Saarige

This Privacy Policy describes how Namma Saarige ("we," "us," or "our") collects, uses, and discloses your information when you use our website and services. We are committed to protecting your privacy and handling your data in a transparent manner.

1. Information We Collect

1.1. Information You Provide Voluntarily:

• **Contact Information:** When you submit inquiries through our contact form, we collect your name and email address.
• **User Contributions:** If you submit bus route ratings or location suggestions, we collect the content of your submission.
• **Account Information:** If you create a user account (e.g., via email/password or Google Sign-In), we collect your email address and associated user ID.

1.2. Information Collected Automatically:

• **Usage Data:** We collect anonymous data about your interactions with our website, such as pages visited, time spent on pages, and search queries. This includes live visitor counts.
• **Device and Browser Information:** We may collect information about the device and browser you use to access our services, such as IP address, browser type, operating system, and unique device identifiers.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our services, including displaying bus routes and processing your searches.
• To improve and optimize our website and services based on user feedback and usage patterns.
• To respond to your inquiries and provide customer support.
• To analyze website traffic and user behavior (e.g., through Firebase Analytics) to understand how our services are used and to enhance user experience.
• To maintain the security and integrity of our platform.
• To track user points for contributions (e.g., adding routes, which is currently a user-specific feature).

3. How We Share Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except in the following circumstances:

• **Service Providers:** We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users (e.g., Firebase for database and authentication, Google Maps for location services, Google AdSense for advertisements). These parties are obligated to keep your information confidential.
• **Legal Requirements:** We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request).
• **Aggregated/Anonymized Data:** We may share aggregated or anonymized data (which cannot be used to identify you personally) for analytical, research, or marketing purposes.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Choices and Rights

• You can choose not to provide certain personal information, but this may limit your ability to use certain features of our website (e.g., submitting contact forms or adding user-specific routes).
• If you have an account, you may be able to access and update some of your information through the user panel.
• For requests regarding data access, correction, or deletion, please contact us using the information provided below.

6. Third-Party Links and Services

Our website may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of these third parties.

7. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us, and we will take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• By visiting our Contact Us page.